You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
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Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
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Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
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Real-time communication, anywhere in the world
Bridging the in-store and online experiences
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Flexible subscription plans for hardware
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Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2021-09-15 05:56 AM
I just made a mistake. Instead, I made a payment to continue the pro current plan with a total of 100 participants. I should have upgraded to 300 participants. How can I cancel the payment and choose to upgrade to a capacity of 300 participants?
2021-09-15 08:05 AM
If you need to cancel your Pro account and switch to a Business account, you will need to contact our Billing team to assist with that.
Keep in mind, the Pro plan can have as few as 1 license (so ~$14.99/month), while a Business plan requires at least 10 licenses (so ~$199/month). If you don't need that many licenses, I would recommend staying with the Pro plan and just purchasing a Large Meeting Add-on, which will increase your max participants to 500 and only cost an additional $50/month.