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How can I activate "HD (720p)"?

DominicAhn
Listener

Hi,

 

I paid for the "Pro" account.

 

I read the explanation of "Using Group HD video" and found the following.

 

---------------------------------------

"Standard HD (720p)
Pro, Business, Education, or Enterprise account
Setting must be enabled by Zoom Support for 720p for the Pro account"

---------------------------------------

 

How can I activate "HD (720p)"?

3 REPLIES 3

DominicAhn
Listener

I looked it up on "Zoon Support" but couldn't find it.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@DominicAhn –

Zoom Support can be reached here:

https://support.zoom.us/hc/en-us/requests/new 


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@DominicAhn –


Zoom Support can be reached here:

https://support.zoom.us/hc/en-us/requests/new 

That’s where you make your request to have it enabled. 


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!