Host unable to screenshare

[Pamplemousse]

I scheduled the zoom meeting and according to the participants, I was the host. However, when I tried to screen share, I was prevented as I "was not the host." I had no shield icon to allow others to screen share. One participant had the shield, but she was prevented from screen sharing as well. NO ONE AT THE MEETING COULD SCREEN SHARE. I could not enable another host. Is there any way to resolve this during the meeting?

[RachelGomez123]

If you are a host and the screen sharing setting is grayed out in web portal Settings page, it has been locked at either the group or account level. You need to contact your Zoom admin for assistance to enable it. Learn more about enabling the screen sharing feature in Zoom meetings.

If you are able to share your screen but screen sharing pauses as soon as guests join the meeting, and you see this error You are restricted from screen sharing in this meeting, ensure that the Disable screen sharing when guests are in the meeting setting in the web portal Settings page is disabled.

This may help you,

Rachel Gomez

[mariansky]

this same thing happened to me, is there a way to fix that without ending the meeting and rescheduling?