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Host screen freezes

ShariEllen
Listener

Hi there,  I am the host, and I allow my users to join the meeting before me.  When the 2nd to last user signs off,  my screen freezes, while one user is still on thd call.  How do I prevent this?  Thank you! 

 

2 REPLIES 2

RN
Zoom Moderator

Hey @ShariEllen, have you updated the Zoom client or tried to uninstall / reinstall Zoom? Weird experience you're having and very specific -- is it always the 2nd to last user that signs off? 

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ShariE
Listener

Yes, always when 2nd to last user signs off and one user is left on the call.   I’ll update the zoom client then try uninstalling / reinstalling if the problem persists. Thanks!