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Horizontal venetian blinds on screen (NOT CAMERA VIDEO TO OTHERS)

Hern
Listener

Hi!  My daughter owns a "Lenovo N22 Winbook."  While Zooming her college classes, horizontal white "Venetian blinds" appear across the screen,  If she restarts the computer, the lines disappear for a while and then reappear shortly after she rejoins the class.  Others can see her and hear her without issue and she can hear them.  (NOT A CAMERA ISSUE).  Sometimes the lines continue for a little while after the ZOOM session has ended.  My daughter is able to watch "Netflicks," etc., over the Internet without issue.  She called me...  Any suggestions?  Please help!

1 REPLY 1

JSCHMAN220
Listener

I am having a similar issue.  My screen is in portrait mode so I thought that might have something to do with it.  I'm not sure any longer.  The image on the other end is fine.  If I use a background filter it also corrects the video of me on my side of the metting.