You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
We guide all meeting participants at the start of the meeting to choose "hide non-video participants" , either by right clicking their own video, or from the "view" button at the top left.
3 participants so far reported they do not have this option (or the hide self-view option), they only see the "Speaker", "gallery" and "Full screen" view options.
These are both internal and external participants, and I can't figure out why they would not see this option any more. Could it be because their zoom is not updated? Or if they are not logged in to an account? They are all on desktop or laptop comupters, and at least 1 was on a mac. But with hundreds of participants last year this did not come up, so I wonder if there is some new bug.
I don't have the ability to troubleshoot with them, since it is just a meeting and I can't take more of their time for this issue. This is a new issue noticed in October (did not have it previously for any users last April at our last large meeting).
You're not the only one seeing this issue, one of the people I support has the same issue and it started in October. My user is on Windows 10 and I've gone through all of the normal troubleshooting including the ZoomCleaner tool.