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Hi I've searched past questions/ discussions but not found anything quite the same.
When I use my Zoom pro account, the content in the chat box remains the same/ visible to all when they are in the main rooms and breakout rooms. I can also message people when I'm in the main room and they are in breakout rooms and they can message me.
I am now doing some training with an organization. In the trial run Zoom session we just had, using their account, people in the breakout rooms could message everyone but no-one in the main room or other rooms saw the message. I could be in the main room messaging everyone but no-one in the breakout rooms sees the message. Then when we all came back to the main room, some of the content that had been in the chat had disappeared - specifically file attachments. We would like to keep the content in the chat if possible.
I've looked at meeting room basic and advanced settings and not seen anything that quite fixes this.
Any thoughts, anyone?
This has been some of my experience playing with chat in breakout rooms in the past, some of this is similar to you, some is different:
I've never tried sending file attachments in a breakout room, so I am not sure how those work. When you say you can message people in the breakout room from the main room, are you sure you're not using the "Broadcast message to all" feature, and that those in the breakout room aren't using the "Ask for Help" button?