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Try using converting the PPT to PPTX and check. Please check if you have the latest version of the Zoom client, as well as the office package.
Also, make sure that the file should not be big in size. thanks
Hi, @GK1 ,Can you please upload a screenshot? Please share what is the office 365 version?
Please make sure you have the latest version of PP and your PC meet the Zoom virtual background requirements.