Headphone audio not working with Zoom desktop client

[andrewl]

Headphone audio output on my new Lenovo (Windows 11 Home) laptop does not work with Zoom desktop client (5.14.8).         Headphone output works fine with Teams, YouTube web based apps, and other applications. Why? How do we fix this?

[andrewl]

Headphone audio output on my new Lenovo (Windows 11 Home) laptop does not work with Zoom desktop client (5.14.8).    Headphone output works fine with Teams, YouTube web based apps,  and other applications. Why? How do we fix this?

[Iainb]

Exactly same problem Windows 11 Lenovo laptop  Teams fine, Zoom does not work with any headset  Tried several

[ccebuild]

same issue and no one has replied for 2 weeks  headphones I was using before just stopped working.  can play audio from VCL player, windows audio sounds, and chome (youtube) but zoom just stopped working.  have gone though the troubleshooting steps already.  regular speakers work find and a Bluetooth headset works fine it is only the corded headphones that are plugged into my linovo windows 11 laptop playing though the realtek(R) audio speakers (headphones or same as system)laptop 

[ccebuild]

also updated my driver and reinstalled zoom desktop client but did not work.  

[ccebuild]

ok so i solved it on mine here is what I did   in the "Realtek audio console" program under "device advanced settings," there is a "classic mode" and a "multi-stream mode".  changing the setting to classic mode worked.  see attached.