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Browse Backgrounds2022-01-13 12:32 PM
Hello,
I am having trouble being able to launch a quiz I created for one of my zoom meetings. My poll/quiz is enabled and I can see the poll option when I launch the meeting. But when I click on the poll button the quiz is not there. Any advise on how to get it to show up?
Thank you!
2022-01-13 09:07 PM
Hi @BrittM
Please can you confirm if you are using a licensed Zoom Meetings account (i.e. Pro, Business, Education, or Enterprise account)? This is a requirement.
Next, can you confirm if the meeting was created as an "instant meeting"? Polling will only be available when the meeting is scheduled ahead of time or if it's an instant meeting using your Personal Meeting ID (PMI). You also need to be recognised as the meeting host.
Also, can you confirm that Polling has been enabled in your Meeting settings?
This setting can also be configured at an Account or Group level by your Administrator. The following support article provides further information: https://support.zoom.us/hc/en-us/articles/4412324684685
The following support article provides an overview of using Polling in meetings, including any limitations:
https://support.zoom.us/hc/en-us/articles/213756303
Let me know if this resolves your issue? If so, don’t forget to mark the reply as an accepted solution!
Alternatively, let me know if I can be of any further assistance?