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HOW DO I DISABLE VIRTUAL BACKGROUND?

wordznpics
Listener

I am trying to turn off the virtual background, and it seems to only let me change or select another background.  There's no option to disable, no "none" button.

 

Help...

 

2 REPLIES 2

DoctorWho
Community Champion | Customer
Community Champion | Customer

Hi @wordznpics 

 

here you can disable the virtual background. I see in your second screenshot that you scrolled to the bottom, the "none" option should be the first one in the left corner.

 

If not try to re-install the zoom client. https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

Be aware, this step might reset other settings in you zoom client too.

DoctorWho_1-1675115056696.png

 

DoctorWho_0-1675114990732.png

 

@DoctorWho 

I have the same problem but when you hover over ‘None’, it’s states “This option is not available because your admin requires a virtual background to start video.”