Guests receive a message stating "the host is in another meeting" when they attempt to join a call.

[pbach]

Hi everyone ...

I am facing a very challenging problem. For the past few weeks, clients have received the message "the host in on another meeting", which is untrue. I cannot determine how  to solve this problem and have an account that does not provide phone consultation. 

has anyone else faced this and resolved it?

Thank you.

Pat 

[WencesUnzueta]

Hi pbach.

This message usually appears when the host has a meeting open or has left it open with other participants even though he is no longer in the session. Since you can only host one session at a time, does this happen like this?

[marbie]

I am having the same problem. I have re-named the meetings, ended the meetings, shut down after the meetings but NOTHING works.

[RN]

Hi @pbach @marbie was @WencesUnzueta response helpful? If so great! Don't forget to mark their reply as the solution; otherwise, we'd love to further assist you!