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Grey bars on screen

AnitaPeleg
Listener

At a couple of online events that I have hosted, when sharing my screen with a power point presentation or video a grey bar has appeared on the screen which interferes with the viewers experience.   I have attached a screenshot so you can see the problem.

Can anyone tell me what to do?

3 REPLIES 3

Glowstone_Guy
Listener

That's the Zoom Screen Share Toolbar. If you turn off Optimize for Video then the gray bars should go away.

Thanks, I see that option when I am in the process of sharing the screen, not in the settings, right?.

Yes, that option appears when you click and open screen share.