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Google Calendar, Zoom meeting host defaults to users personal email

hebueng
Observer

I have an issue where the meeting host defaults to users personal email address. It should be his work email. I cant find a way to change it.  Thank you.

3 REPLIES 3

marieohno
Community Champion

Hi @hebueng ,

It seems you are signing into Zoom meeting scheduler for Gcal with your personal Zoom user account.

Click the top right Zoom icon on the browser and sign out, and then sign in with your work user account.

 

meeting scheduler.png

 

Marie

hebueng
Observer

Thanks for the response. The user stated it still doesn't work for him; it still shows his personal email. He uses a mac. I had him try a different browser (he's currently using safari) like chrome and per the user the issue persists. Thoughts? Thanks.

marieohno
Community Champion

Hi @hebueng ,

If your user has signed in to Zoom with the work email user account, meetings should be scheduled with that account.

You can report this issue to our support team so the team looks into it at deeper level.

https://support.zoom.us/hc/en-us/articles/201362003

 

Marie