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Getting a copy of a recording if I was not the host

mrsd1
Listener

Hi everyone, 

 

I had a meeting recorded where i agreed and asked for a copy or transcript, I was not the host. I have asked a number of times for the promised record of the meeting but have been told that a copy can not be given as they destroyed the file. is there anyway to get a copy or transcript of the meeting as both parties agreed on the recording in the first instance?

 

 

1 REPLY 1

Dan_ZoomSE
Community Champion

Hello,

 

The meeting host or owner/admin from their account are the only ones that have the necessary permissions to access that recording/transcript (assuming cloud recording).  If local recordings only he host that recorded to their computer would have access. 

You will have to get the recording from the host; Zoom cannot retrieve that recording for you.

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!