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Failed to detect microphone and speaker appears from time to time

Coventry24
Listener

Hi,  I presently use Zoom on my PC its a Lenovo 10110 and for some reason over the past 6 months I have started to get the above message when I log on, I have been through every google suggestion known and nothing seems to work, but for some reason occasionally it starts working again and is fine for a few weeks then suddenly goes again. its very frustrating as I need to use Zoom for my work but I cant rely on it now as I dont know if it will work from one day to the next, but have done all the tests it has asked me to. 

Any new suggestions please ?

2 REPLIES 2

CarlaA
Zoom Moderator

Hi @Coventry24 

 

Have you tried deleting the Zoom app, restarting your computer, and reinstalling it? This does the trick for many users!

Keep me updated.

 

Zoom Community Team

RodrigoMendonca
Listener

DELETED BY OWNER