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External webcam shows only noise

vectorscope
Listener

I've got a Blackmagic Micro Studio 4K camera as my input connected via HDMI.  It's worked before and all was well.  Today, though, I was getting purely noise (with image ghosting).  Tried on Google Meet and the camera worked just fine as an input source.  Went back to Zoom and still had the same noise issue.  Restarted zoom, turned camera on/off, unplugged cables, and restarted computer, all to no avail.  Any ideas?

 

Mac OSX 10.14

Zoom 5.9.1

3 REPLIES 3

tabata1
Listener

The same happened to me in this week. It was just fine before.

MacOX 12.0.1

Blackmagic Ultrastudio recorder 3G

 

vectorscope
Listener

Is there any support from Zoom on this?  Am I to cancel my account and switch to another platform?

vectorscope
Listener

SOLVED:  Switched to riverside.fm.  Time to get off this dying software