Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
Showing results for 
Search instead for 
Did you mean: 

External Microphone stops working with every room switch


I am using a Yeti Pro USB microphone from Yeti.  


Up until about 2 months ago, it would work seamlessly with Zoom.


More recently, every time I enter a new room (e.g. the main room upon first joining a meeting, or any breakout room or return to the main room, thereafter), my audio completely stops working.


To fix it, I am forced to go into my audio settings, select a different microphone (I select "Built In Microphone) and speaker (I select Built-In Output), and then instantly select back to my Yeti.  It is very cumbersome and happens with every room change.


Anyone know the cause of this issue, and, more importantly, a fix?


I am operating on the latest version of Zoom (and keep it updated religiously).


Thank you.


Community Champion

Hi @KdMacD thank you for your post here on the Zoom Community! I wanted to let you know that we are tracking this issue with Yeti currently and working through what appears to be a bug on their end. There is actually an extensive thread in another Community post in case you wanted to track it:


Definitely hope this one gets resolved soon and we are doing anything we can from this side! 


I realize this hasn't been a "fix" to your issue but if this post has been helpful, please feel free to click "Accept as Solution" below, and have a nice weekend!