Expanding Breakout Rooms - Zoom Breakouts on Mac vs PC

[Todd_Heiden_iD8]

Our team has a business license that allows us to create up to 100 breakout rooms at a time. We frequently host meetings ranging from 50-1000 participants. Our support team uses a mix of Macs and PCs. We have found that , if using a PC, the Breakout Rooms, once launched, are all expanded - making it easier to find specific participants if needed. However, the Mac experience is the opposite. When launched on a Mac, only the first 10-15 rooms are expanded and the rest are all collapsed, meaning the user has to manually expand each and every room. This is time consuming and difficult at best when needing to locate individuals and/or moving people about. Has anyone else experienced this and does anyone have a fix or recommendation?

[CarlaA]

Hi @Todd_Heiden_iD8! I know it has been a while since you initially posted, and I apologize for just now seeing your post! I definitely want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

Carla,
Zoom Community Team