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EventBrite will not connect to Zoom

JosephK
Listener

Hi,

Trying to connect eventbrite to zoom and I get the following error: You cannot authorize Eventbrite 2.0 -

You cannot install the app because you don't have the required permissions. Please contact your IT administrator for permission and try again



Then told to go to : 

User and Permission Management >View and Edit "Users"

I am working on the back end and have all permisson access .
6 REPLIES 6

ChrisO
Note Taker

Can you verify that you have a role that includes the ability to add Apps from the marketplace? The setting is under Role Management>>Advanced Features. The edit box on right needs to be checked.

ChrisO_0-1635421626924.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

Hi Chris,

I went looking for this and I am unable to find this option, even though I own the account

Is this a corporate account or single user account?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

It kind of both, I pay for the account but it is through BNI

If it's through a secondary Broker then you most likely do not have complete admin rights which is what would be required to see the user role settings.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

Thanks, I will reach out to them.