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Error code 3078 in Ukraine

Oxana2
Listener

For the second month in a row, I can't join Zoom as a member. I work remotely, half of the work is due to this  zoom. Error code 3078. I am not from the sanctioned territory! I am from Kryvyi Rih, Ukraine. IP address confirmed by Kyivstar operator. The chatbot requires a host key, but it is impossible to log in to the account - error 403. If someone can contact the developers or help remotely, I will be very grateful. Sorry for the machine translation

4 REPLIES 4

RN
Zoom Moderator
Zoom Moderator

Hi @Oxana2 error code 3078 results in Restricted countries or regions.

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Zoom Community Moderator
he/him/his

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I am from Dnipropetrovsk region. Kryvyi Rih. This is not the Crimea, Donbas or Luhansk. This is the territory controlled by Ukraine

Oxana2
Listener

Restricted countries or regions

  • Cuba: For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Iran:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • North Korea:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Syria:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Ukraine (Crimea, Luhansk, Donetsk regions):  For regulatory reasons, users in these regions are currently unable to access Zoom services.

chost
Listener

Hi, I have same error. I live in Dnipro city and have IP 109.251.146.166. How do I can unblock my ip? Now we have war and school lessons on zoom. But my children can`t use zoom

chost_0-1661882212774.png