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My mother-in-law had a zoom meeting today with her laptop and after the meeting, she was not able to leave the program or to end it - there is no "x" to click and even when she turned the laptop of and on again, this screen re-appeared. What can she do?
I am far away from her and can only support by telephone, so I cannot try things (she is over 80 years old and telephone support is difficult...).