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Email Change for Pending Account

bpenngswpa
Listener

Is there a way to edit a pending Zoom Account's email? Or would it be best to delete the account and create a new account with the corrected email? 

Thank you. 

1 REPLY 1

jeremyjustin
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @bpenngswpa thank you for your post here on the Zoom Community! I believe it's best to just delete the pending user in your Zoom portal and send a new invite with the correct email. That will definitely be the shortest path to success 🙂 For future reference, if you ever need to change a user's email address once they have accepted your invite and are part of your Zoom tenant, that is possible through the Zoom portal https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

 

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