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Edited meeting description does not show in waiting room

cowboybm
Listener

Thank you, in advance, for your help, fellow Zoomers.

I have edited my meeting description in Account Management/Account Settings, and saved the changes, but they do not show up in the waiting room screen. i have tried to log out and log in again, but to no avail.

 

Vincent Martin

3 REPLIES 3

RN
Zoom Moderator
Zoom Moderator

Hi @cowboybm Welcome to the community!

 

I noticed that you mentioned editing the waiting room settings on Zoom. To clarify, there are two different settings that you can modify depending on your needs.

 

Firstly, if you made changes to the waiting room settings through the link https://zoom.us/account/setting, those changes apply to the entire Zoom account. This means that the settings you adjust there will affect all users, regardless of whether their settings are locked or not. In other words, it's a global setting for the entire account.

 

On the other hand, if you modified the waiting room settings through the link https://zoom.us/profile/setting, those changes specifically apply to your personal account settings. These settings will be in effect for all your scheduled meetings where the waiting room feature is enabled. It's a more personalized setting that affects your own account.

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Zoom Community Moderator
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I've been experiencing this problem as well. While your response is informative it does not address the problem presented. How can we edit our customized waiting room meeting description in the back end and have the edit reflected in the waiting room. 

nunduhwiser
Listener

Did you find a solution to edit not being reflected in waiting room screen?