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Download of a Meeting Interupted

stacyhorn
Listener

I was downloading a meeting I just had, when I lost power to my computer. When I got it back I see no way of resuming that download.  And the meeting is showing as not having happened.

 

Is that recording lost?  Is there any way to recover that meeting and resume the download?

1 REPLY 1

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

If the meeting was recorded, You can find it and download again. Login to zoom.us portal using your username and password and browse to recordings, find your meeting and download it.  See screenshot:

 

sachinzoom_0-1675287035321.png

 

Link with steps: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings#h_01F4F8Z2...

 

If this helps, please accept the answer as an accepted solution.