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Don't get full screen video with Samsung phone

tsafi
Listener
Hello,
I start my meeting via my laptop (this is the host that records the meeting), and then I log also via my Samsung phone and keep my camera only on my phone so everybody can see only my phone camera but I see that I
don't get with the phone fullscreen? I test it with friends and when they have Iphon it is fullscreen but on Samsung, it is not.
 Do you know how can I make my Samsung show fullscreen?
Thanks' Tsafi
2 REPLIES 2

CarlaA
Zoom Moderator
Zoom Moderator

Hi @tsafi , welcome to the Zoom Community!

 

I apologize that you have not yet received a reply from the Community, but I would love to assist in any way possible!

Please confirm that your phone can support HD video- and hence fullscreen, by clicking on Settings > Meeting. HD video should appear under Video. Your phone can support full screen if you have this HD video option 🙂. If you have this option on your Zoom mobile app, please enable it.

CarlaA_0-1643134574913.png

I hope you find this answer helpful! If you do, please click Accept as Solution so that other members may find this useful as well.  

 

Thank you! 

Zoom Community Team

Lydia2
Listener

Did you ever solve this problem? I amhaving the same issue.

Lydia