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Do 40 minute limits apply to Pro accounts

jaydrayer
Listener

I'm a Pro member.  When logged into Zoom, I can see that my account is noted to be "licensed".  When rescheduling a 60 minute Zoom session in Outlook, Zoom presents me a warning message letting me know the meeting will be limited to 40 minutes.  As I understand Zoom's policy, I'm thinking there should be no 40 minute limitation on Pro customers sessions.  Any advice?

 

1 ACCEPTED SOLUTION

CarlaA
Zoom Moderator
Zoom Moderator

Hi @jaydrayer , thank you for joining the Zoom Community!

 

The latest Zoom release on February 27, 2023, resolved an issue where licensed users received a 40-minute time limit on meetings with Zoom Outlook plugin. Please update Zoom to the latest version to resolve the issue. Thank you!

 

Carla,
Zoom Community Team

View solution in original post

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @jaydrayer , thank you for joining the Zoom Community!

 

The latest Zoom release on February 27, 2023, resolved an issue where licensed users received a 40-minute time limit on meetings with Zoom Outlook plugin. Please update Zoom to the latest version to resolve the issue. Thank you!

 

Carla,
Zoom Community Team