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Different zoom user name while joining a meeting

Tsuri1_j
Listener

‎2022-02-28 03:21 AM - edited ‎2022-02-28 03:22 AM

I have already changed my username, but for some reason, whenever i join a particular meeting the old name that as said, already has been changed , is shown again instead of my new name.

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2 REPLIES 2

zac2021
Community Champion

‎2022-02-28 01:37 PM

Hi,

 

Please sign out from your browser and sign back in but this time using your new username. If it stills sign in with your old username, please clear the cache & cookies of your browser, close and open your browser.

 

Hope this helps.

 

KR,

ac

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zac2021
Community Champion
In response to zac2021

‎2022-03-18 11:24 AM

@Tsuri1_j I would like to see if above resolves your issue. If it does, please mark "Accept as Solution." If not, please share further details of the issue.

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