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Dead pixel after share screen

Julianna00
Listener

I'm a licensed user of Zoom, but everytime I need to share my screen, I face 3 problems:

 

01) It takes too long to share

02) the computer starts running very slow

03) Dead pixel

 

When others share the screen with me, they don't have any problem, even if I opened the room. I think it could be something with my Windows or Nvidia settings, but  don't have these problems using Teams or Google meet.

4 REPLIES 4

tel
Listener

have you found solution ? I have the same problem here 

RN
Zoom Moderator
Zoom Moderator

Hey @Julianna00 and @tel, interesting, have you looked into Task manager to see the usage of the applications open? Have you tried updating your Zoom client? Or uninstalled and reinstalled?

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

Seriously? More than a month to write this kind of answer? Of course I updated, uninstalled and reinstalled. 

 

I’ll give Zoom just one more try. If nothing happens in a month and nobody helps me, I’ll just quit my premium account and move to Teams or Meet.

tel
Listener

I did all . Reinstaled and everything . The only solution it was change my screen resolution to 1280 X 720