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we noticed a change in Zoom's handling of emails: it no longer seems possible to customize the sender name.
Lately it is "Zoom" while for us it is important to be able to decide the name of the service we provide through Zoom.
How can we change it?
Hey @PPHC, have you done the following?
This should change the name and email address. Let me know after creating a test webinar if this works for you!
You can look into https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings for more info! 😀
Unfortunately, if you have a Pro account this feature doesn't seem to be available anymore. That is very frustrating! You can change the email address, but you cannot change the sender name -- it will always come from "Zoom".. If Zoom could change that back, I would very much welcome this.
Note: For Pro accounts, webinar confirmation and reminder emails are sent from Zoom, and the From field cannot be modified.
any updates on this? this is also my problem right now.
can you confirm that we cannot edit or modify anymore the email contact (sender name) ? the sender name will always be "ZOOM" ?
pls. help us.