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I had a badly experience today.
A was administering a sub account from a customer reviewing his setting until right before the meeting and joined the meeting while staying at the sub account.
Once joined the meeting I noticed that I have not joined the meeting with my own account instead I joined the meeting with owners account from the sub account. Even if I was logged in as me in the Zoom desktop client!!
This was really bad!
I´m wondering if I´m the only one with such a bad experience or if there are other admins that had this issue?
Only workaround for me, is to use the admin portal within a private browser session every time I´m administering a sub account.
As I could not find any information about this I opened a case on Zoom support.
As a freelancer this used to happen to me all the time. I'd start the meeting showing the wrong profile picture, etc.
A couple of things I have learned and changed since...
Thanks for your information, I changed now my workflow and I use only private browser session for the admin portal, all data will be deleted closing the browser so this should also help;)
But I´m astonished that I could not find any official information about this important behavior to avoid such strange situation that could have an impact on customer side.