cancel
Showing results for 
Search instead for 
Did you mean: 

Crazy Flashing Screen

Joelsie315
Listener

When I get on a meeting, my screen starts to flash like crazy. I have to turn the camera off. What can I do to resolve this issue. Please Help...

5 REPLIES 5

anissat
Community Champion | Customer
Community Champion | Customer

I noticed this on a few of my church members' cameras as well - I had them run updates for their desktop versions of Zoom, as well as their operating systems, and restart their computers. That did the trick for all three.

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

I have tried to run updates it doesn't work for me what am I doing wrong?

anissat
Community Champion | Customer
Community Champion | Customer

Sorry, @Joemoney75 - have you tried to run updates for your computer/device? Or only for Zoom? 
💡 Tip: update everything 😉

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

AwesomeGod
Listener

how do you run updates

 

anissat
Community Champion | Customer
Community Champion | Customer

Hi @AwesomeGod 

 

In the Zoom desktop app, go to your profile icon in the upper right corner of the application (*you must be already signed into the app). Look for the item 4th from the bottom: 

 

anissat_0-1679506786430.png

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat