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Connecting Zoom to Jira Service Desk


Has anyone had any success connecting zoom to Jira Service Desk? How were you able to do it?


I have installed Zoom for JSD from the marketplace. But I just cannot figure out how to connect and integrate Zoom into JSD. The Zoom item appears on the right hand ticket menu.


I think I need to somehow tell Zoom and JSD to connect and integrate. But when I do, I keep clicking on the Connect and the Request pre-approval buttons and nothing happens and I simply do not know what I need to do next.


I am the Atlassian Account Admin.


I want to get Zoom connected and listed on all of our JSD tickets.


I've read through Atlassian, JSD and Zoom help pages but they do not make sense nor do they do the trick.