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Cohosts

AH418
Listener

Hi! I need to pay for our account. We currently have Pro. I have noticed that I can not add Cohosts to meetings. Is that because we have Pro and that only work in Business? Or, is it a function that need to be setup in the Settings.
Christina

2 ACCEPTED SOLUTIONS

bstrelko
Community Champion | Customer
Community Champion | Customer

You should be able to enable co-hosts with your Pro plan, as outlined in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066640

 

Note that you will not be able to delegate co-hosts before the meeting, only during the meeting.

To add an alternative host prior to the meeting, please use the information provided in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @AH418

 

Note the two requirements did some to be eligible to be an Alt Host on your meeting 

  • Both users need to be Licensed and on the same account

Usually the issue is that you’re trying to make a user who either has their own account, or is on another organization’s account.  If you are both in the same account, neither of you can be Basic/Unlicensed/free account holders; you both must be Licensed (Zoom One Pro). 


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Please click Accept As Solution if this helped you !

View solution in original post

8 REPLIES 8

bstrelko
Community Champion | Customer
Community Champion | Customer

You should be able to enable co-hosts with your Pro plan, as outlined in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066640

 

Note that you will not be able to delegate co-hosts before the meeting, only during the meeting.

To add an alternative host prior to the meeting, please use the information provided in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027

AH418
Listener

Thank you! What about alternative hosts? I can not seem to get that feature to work on the Pro account when scheduling a meeting?

bstrelko
Community Champion | Customer
Community Champion | Customer

Are you expanding the "Advanced Options" sub-menu when booking a meeting? Alternative host delegation will be found [only] here.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @AH418

 

Note the two requirements did some to be eligible to be an Alt Host on your meeting 

  • Both users need to be Licensed and on the same account

Usually the issue is that you’re trying to make a user who either has their own account, or is on another organization’s account.  If you are both in the same account, neither of you can be Basic/Unlicensed/free account holders; you both must be Licensed (Zoom One Pro). 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Hi Ray, just to make sure I understand correctly, if I have a pro account and host a weekly meeting, if I need someone to fill in for me one week, they have to have a pro account as well. There is no way to pay for, say, a 1-time alt host license? It can only be done with an annual pro membership? That seems crazy to me, but if that's the case, we will have to buy another pro account for "rainy day" purposes. Thanks.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @rhythmstyx.

 

Not exactly.  The question was specifically about designating an Alt Host.  There are three ways someone can host "on your behalf" for a meeting you scheduled.  Both Alt Host and Scheduling Privilege requires a Licensed user on the same account.

 

The Host Key method does not have this requirement, but it does require:

  • Passcode must be enabled
  • Waiting Room must be disabled
  • Join Before Host must be enabled
  • Your substitute host must be provided with your Host Key.

See this Zoom Support article for details on using the Host Key:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067063 

 

For a more complete description of the three alternatives, see my response to a previous post here from December 2022.  I don't think anything has materially changed since then.

https://community.zoom.com/t5/Meetings/multiple-hosts/m-p/87968/highlight/true#M73562 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Thanks so much! This helps and it worked! Appreciated.

Bri
Zoom Moderator
Zoom Moderator

Hi @AH418 👋 

 

I have reviewed this post and went ahead and marked the responses by @Ray_Harwood and @bstrelko (thanks Champions 🏆) as accepted solutions.

 

Please let us know if you need any additional assistance 😊


Bri
Zoom Community Team
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