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Code 2216

charles7
Listener

I can not start a zoom meeting with the code 2216

can someone help me fix it

3 REPLIES 3

jeremyjustin
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @ thank you for your post here on the Zoom Community! Is it possible to provide a little bit more information to help us help you? 😀 Such as

- what type of device and operating system are you on? Windows, Mac, etc?

- are you trying to start the Zoom meeting by clicking inside the client or are you clicking a link maybe in your Outlook calendar?

- at what point do you see this message? Could you maybe even provide a screenshot?

 

Thanks!

jtran1225
Listener

Hi. I am experiencing the same problem. I am on a Mac. Tried both Safari and Google browser. I have tried to schedule a zoom meeting via an LMS called CANVAS. Please see pic of the error message and advise. Thank you.

 

Sincerely,

jenn

 

 

 

natinicoletti
Listener

Hi jean

 

did you manage to solve it? I have the same problem.