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Cloud recording issue

lucksir
Listener

Hello, I met one issue

  scenario using cloud recording , and use spotlight function for camera

  issue: when I shard presentation by PowerPoint sideshow from ZOOM, the camera will be showed as small windows, but after I checked the recording file (cloud recording), no this small windows in the recording file .

Checked the setting, seems all are right,

1 REPLY 1

Rupert
Creator

Hi @lucksir 

 

I would suggest checking your Cloud Recording settings at https://zoom.us/profile/setting?tab=recording

Rupert_0-1631984247064.png

Hope this helps.

 

Rupert