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Cloud Recording When Host Duties are Transferred?

KingsvilleLions
Listener

Why did my meeting not produce a recording? My recording option was set to cloud storage with automatic recording. I signed in and opened a meeting. After approx. 30 minutes, I transferred host duties to a participant, left the meeting, and signed out of the Zoom account. There's no recording of the meeting in cloud storage and none rendered locally when I left the meeting. The meeting would have produced a file greater than 1GB, which is the limit, but no notification was received either.

3 REPLIES 3

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @KingsvilleLions 

I'll send you a private message to get more info about your missing recording. 

Hi Bort, I have encountered a similar issue. Do you mind send me the same message?

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

If it was a cloud recording, be sure to check the meeting host's account for the cloud recording. If you still cannot find the recording, send me a message.