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Closed app while recording was being converted

JDogAlive
Listener

I finished my meeting, and I accidentally closed the program while the recording was being converted.  Is there a way for me to recover this?

3 REPLIES 3

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @JDogAlive 

Your recording is likely fine. You just need to restart the conversion process

I am trying to convert a meeting using the convert option in meetings. I get an error message saying that there is another meeting being converted and I should try later but the same thing happens. Is there a way to "clear" this or a work around so that I can get my most recent meeting converted? Thanks

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Have you tried restarting your computer? That should stop all processes and allow you to start a new conversion.