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Closed Captions in breakout rooms



Can anyone confirm if this is correct? - Zoom's AI closed captions will be unavailable in the breakout rooms if the AI captions have been disabled in the main meeting, to allow for a manual captioner to be used instead.


Community Champion | Customer
Community Champion | Customer

You are correct. Zoom's automated captions (also known as live transcription) feature is only available in the main meeting.

I did a little research. From Zoom's support pages

  • If you're the meeting host, we recommend using a third-party closed captioning service if you want closed captions in breakout rooms.
  • If you want a participant to type closed captions, make sure you assign them permission to type closed captions before starting the breakout room sessions. Note: Only one participant can be assigned to type closed captions in a meeting; thus, it is only possible to have one breakout session with closed captioning.

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