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Closed Captioning

Geli07
Listener

Hello,

 

Recently an attendee used the closed captions feature in a meeting. We were unaware that this feature was available and noticed that there were permissions for the user to obtain a transcript of the meeting. 

Is there a way to find out which attendee initiated closed captioning?

The account used to host the meeting is a premium account. The attendees only have free accounts. 

Thank you!

1 ACCEPTED SOLUTION

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

There is no built-in way to identify who requested to turn captioning on. You could reach out to Zoom support to see if they can help. They have more visibility than we do. There's a chance that due to privacy issues that even if they can see that info on their side, that they won't be able to legally share it.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of Zoom Test Kitchen

View solution in original post

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

There is no built-in way to identify who requested to turn captioning on. You could reach out to Zoom support to see if they can help. They have more visibility than we do. There's a chance that due to privacy issues that even if they can see that info on their side, that they won't be able to legally share it.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of Zoom Test Kitchen