You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Hello and thank you for your time.
Before i continue please note that this "malfunction" has only started existing after the UI changing update. Previously everything worked just fine.
Suddenly, after the update, the UI on the "screen sharing" button changed. I can now only choose the open chrome tabs and my whole screen, but no collaboration whiteboard. Also, when the host opened his whiteboard (which worked, unlike mine) i could not comment in form of drawing with the pencil.
Before you ask, yes, the host has stated that the screen sharing and classic whiteboard are enabled on his device, meaning this is a problem on my end.
Please help me in any way. It would be very appreciated. Thank you.
If the Screen sharing setting is disabled, the Whiteboard (Classic) setting will be automatically disabled and cannot be changed.
To enable Whiteboard for all users in the account:
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation menu, click Account Management then Account Settings.
Click the Meeting tab.
Under In Meeting (Basic), click the Whiteboard (Classic) toggle to enable it.
If a verification dialog appears, click Enable to verify the change.
(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.
This may help you,
I am very thankful for the reply, but as stated in the original text, the host did enable the whiteboard feature. They also told me that meeting with other participants worked just fine.
Thank you for reading.