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Classic Whiteboard

Steph3205-777
Listener

My whiteboard has stopped working in meetings even though it is still enabled. Has anyone had this problem?

 

1 REPLY 1

Shaimaa
Community Champion

Hi Steph 

 

Could you please try to update your Zoom desktop client app and make sure you meet the requirements? 

 

    • Zoom desktop client
      • Windows: 5.10.3 or higher
      • macOS: 5.10.3 or higher
      • Linux: 5.10.3 or higher
    • Zoom mobile app*
      • Android: 5.10.3 or higher
      • iOS: 5.10.3 or higher
    • Zoom Whiteboard enabled for your account by an administrator

*Note: Zoom Whiteboards can only be viewed and edited using the Zoom mobile app on a tablet or iPad. When using the Zoom mobile app on a smaller mobile device, such as a phone, you will only be able to view Zoom Whiteboards. 



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