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Class's Zoom Cloud Recording

VincentH
Listener

When I try to view my class's zoom cloud recordings from Canvas it keeps saying that I do not have permission and can not view them. Can anyone help me?

4 REPLIES 4

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @VincentH

 

 My first guess would be that the teacher that hosted the meeting where the recording was completed has some security settings set that is not allowing external views on his/her recordings. That would be the first place that I would check. 

 

Here is a link that speaks to all of the recording settings on a Zoom recording. 

 

https://support.zoom.com/hc/en/category?id=kb_category&kb_category=f659be9a8720391089a37408dabb35f5

 

Let me know if you have any further questions. 

 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Okay thank you, I will email this to my professor to see if there is any avail. Thank you Brandon for your guidance.

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Of course, that is what I am here for. Have a great rest of your day. 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Bri
Zoom Moderator
Zoom Moderator

Hi @VincentH👋 Did @YaBoiB 's response help you? If so, please click "Accept as Solution" 🤓


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?