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Chromebook PWA camera issue, how to report?

mgrigni
Listener

I have a chromebook and an external document camera. The camera works well with the old Zoom Chrome app, but it does not work with the newer Zoom PWA (producing a black image) . Is there a place to report hardware issues like this to the developers?

 

The camera reports itself as: "eMPIA Technology, Inc. OKIOCAM S"

1 ACCEPTED SOLUTION

mgrigni
Listener

Ok, this problem is finally fixed. Hooray! Just upgrade chromeos to 111, but I'm not sure if that is the critical step.

View solution in original post

4 REPLIES 4

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

You can visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team, but I will see what I can do to bring this to the attention of the PWA team. 

mgrigni
Listener

I still has the same problem, six months later.

mgrigni
Listener

The problem persists, still no change.

mgrigni
Listener

Ok, this problem is finally fixed. Hooray! Just upgrade chromeos to 111, but I'm not sure if that is the critical step.