Check out our new Work Transformation Summit page, and join our upcoming event to learn how leading organizations are building a smarter hybrid workspace for their employees.

Visit the page
Community
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Chat not working

lynette090395
Listener

‎2021-12-17 12:42 PM

I noticed that when I am on zoom meeting and the word document is posted in the chat. I can never see the document. It doesn't come up in my chat. Everyone else in the meeting gets the document but not me. Can someone give me advice on how to fix it?

0 Likes
4 REPLIES 4

pizzalover28
Participant

‎2021-12-17 02:13 PM

What device are you using?

0 Likes

lynette090395
Listener
In response to pizzalover28

‎2021-12-17 02:17 PM

A chrome book. I have tried using google chrome & the zoom app on my computer but still the chat document is not working. 

0 Likes

pizzalover28
Participant
In response to lynette090395

‎2021-12-17 02:21 PM

Hi! 

Thanks so much for your prompt response. 

Next, could you please try signing out and signing in again on all devices?

0 Likes

lynette090395
Listener
In response to pizzalover28

‎2021-12-17 02:18 PM

A chrome book. I have tried using google chrome & the zoom app on my computer but still the chat document is not working. 

0 Likes