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I need to change my sign-in email, but I cannot access my previous email to confirm the change. So, what do I do to solve this? Pls advise and guide.
Old email: ***********
New email: ***********
When I tried to change under "My profile" and "Sign-in Email", this came up:
"Check your previous sign-in email (***********) to confirm this change. Until your new email address is activated, you can still sign in with your previous one. All notifications will still be sent to this email address. If you cannot access your previous email, contact Zoom Support."
Hi, @baptitlienhiep. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle account-access related questions here. As suggested on your screen shot, submit a Support Ticket directly to Zoom Staff at this web page:
Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new