You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-08-17 12:48 PM
I use Zoom most often for webinars that do not require me to actively participate in the meeting and so I keep my computer's security setting allowing access to my microphone switched off most of the time. However, since the last update, whenever I log into a meeting, I get a pop-up alert that Zoom failed to detect my microphone, and there is a little red exclamation point error over the Audio icon in the bottom left of the screen for the length of the meeting. (Note that my computer security setting allowing access to my webcam is also off, yet I don't get any error message for my video, and it shows the normal crossed out video camera during the meeting rather than an error message.) Is there any way I can fix my settings so that I don't get that that error message for my audio?
2022-08-17 11:33 PM
If you are experiencing audio issues in Zoom and have already restarted the application and your computer without success, the following steps provide a guide for how to fix the problem.
1. Check Your Speaker Settings
Zoom Audio Settings Screenshot
If you're in a video conference call in Zoom and no one can hear you, the first thing you should check is that you have Unmuted yourself on Zoom, and that your computer volume is unmuted also.
If you have done both of these things and your audio still isn't working, it could be that your default speakers on Zoom are set to something else. To change this while on the call:
Click the Caret symbol (^) on the Audio button in the bottom left corner of the screen.
Select Audio settings
Under the Speaker section, click the Speaker drop-down menu
Select the speakers that you want to use
Under the same section, you should also click Test speaker to ensure that your audio output is working properly, and that the in-app volume is high enough. If your speakers are faulty, you might need to try using earphones instead.
You may also want to check your computer's sound settings, if the problem can't be fixed on Zoom, even if just to rule anything out.
2. Check Your Bluetooth Connection
When using wireless headphones during a Zoom call, make sure you have Bluetooth enabled. To do this, go into your Bluetooth settings on your computer or portable tool and turn on your Bluetooth.
Likewise, you should check that you haven't accidentally connected to another Bluetooth device, and select the device you are currently using.
3. Fixing Echo or Feedback on a Zoom Call
Whether the feedback or echo is coming from you or someone else on the call, there are some simple ways to rectify it, besides muting yourself. It can sometimes be caused when external microphones are detecting sound from your speakers. Moving the microphone away or switching to another audio source might fix this.
Also, if you have multiple devices next to each other while enabling audio, they can interfere with each other's output. Moving these other devices or turning them off could stop the feedback you are receiving on the Zoom call.
4. Update Your Zoom Application
Zoom Application Check For Updates Settings
If you haven't installed one of Zoom's latest updates, this could be preventing your audio from working properly, amongst other things. In order to resolve this:
Go onto your Zoom application dashboard.
Click your initials icon in the top right corner.
On the drop-down menu, select Check for updates.
If any updates are available, proceed to install them.
2022-08-18 08:42 AM
With all due respect, did you even read my question? My issue is not with audio. The audio works fine. My issue is with an error message that I continuously receive since the last update.