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Browse Backgrounds2021-10-18 11:48 PM - last edited on 2022-03-03 12:09 PM by RN
I want to cancel my subscription, but I can't find the cancel subs button in the billing page.
How can I cancel my subscription?
Solved! Go to Solution.
2021-10-19 03:50 AM
Check out https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
If you have a Paid subscription and do not see a Cancel option at https://zoom.us/billing then maybe your is under some kind of commitment. But I wouldn't like to say for sure - there may be other reasons.
Are you the account Admin?
I would recommend reaching out to Zoom Billing Support here:
https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support
Or raise an online request here:
https://support.zoom.us/hc/en-us/requests/new
You could also try an online Chat.
2021-10-19 03:50 AM
Check out https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
If you have a Paid subscription and do not see a Cancel option at https://zoom.us/billing then maybe your is under some kind of commitment. But I wouldn't like to say for sure - there may be other reasons.
Are you the account Admin?
I would recommend reaching out to Zoom Billing Support here:
https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support
Or raise an online request here:
https://support.zoom.us/hc/en-us/requests/new
You could also try an online Chat.
2021-10-25 07:49 PM
Thank you!
2022-06-14 05:26 AM
i tried to click cancel subscription but nothing happen, if i click other things on teh sam epage it work but not the cancel button, i wonder why
can you help?
2022-10-31 05:29 AM
Hi, I wish to cancel my subscription. I don't know how it became a paid subscription but somehow was billed to me. I have checked my zoom profile and it states that I am currently a free typed subscription. It is quite difficult to look for the cancellation button/field. Please cancel for me anyway.
I will inform my bank immediately to stop charging me the monthly subscription fees.
Please be advised accordingly.
Roszy
2021-10-29 01:17 AM
Click the "Cancel Plan" link below the subscription.
2022-05-17 05:18 AM
I have followed the cancel subscription KB article a few weeks ago but I still keep receiving notifications about not paying.
How do I delete my account?
Thanks
jason
2023-01-31 04:24 AM
Good afternoon, how can I unsubscribe if I no longer have access to my account? But the money is regularly withdrawn
2023-03-13 05:04 AM
Hi my contract will be finished on 08 /04/2023. I do not want to renew my contract. Please cancel my subscription .Many thanks
regards
kalyani