cancel
Showing results for 
Search instead for 
Did you mean: 

Can we use mp4 backgrounds in Immersive view?

cosmic_hermit
Listener

Hi all, seeking info/advice on custom Immersive View backgrounds. I'm trying to select a 1920x1080 mp4 for the background, but all movie files are grayed out in the finder...Zoom will only let me select jpgs. However, in Zoom's Immersive View support article it states that Immersive View backgrounds just need to follow the Virtual Background specs, which do allow video, and I'm able to use an mp4 for my Virtual Background with no problem. Does anyone have any info/experience with getting video backgrounds to work in Immersive View?  Thanks in advance for any guidance! 

 

2 REPLIES 2

Luis2796
Listener

Buenas a todos me gustaria saver si puedo utilizar fondo desde una table o un te como lo ago desde mi computador o laptops 

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @cosmic_hermit 

Immersive views do not support video backgrounds yet. You will need to use a static image, rather than a video file. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.