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Can't receive PDF in chat on iPhone or iPad

dianem
Listener

On a Zoom meeting yesterday, as the host I sent a PDF to participants via the chat function.  Participants using a computer received the PDF but those using and iPhone or iPad for the call did not have the PDF come through in their chat.  Why is this?  Do they need to change a setting or is it just not possible?  Thank you.

1 REPLY 1

JDraper
Listener

You can't do files through Zoom on mobile devices. I use cloud storage and send them a link if I need to transfer files to people on mobile.